Veterinary Receptionist: Growth‑Focused Care Coordinator

Mission Pet Health; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401k retirement plan

Life Insurance

Disability coverage

Educational assistance for AVMA-acred.

Pet care discounts

Teladoc access

Job summary

Mission Pet Health in Seattle, WA is seeking a friendly Receptionist who will be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients with warmth, and ensure each interaction reflects compassionate care while maintaining accurate records.

You will coordinate care by managing appointments, processing payments, and supporting the veterinary team's daily workflow.

Qualifications

• Front desk duties including greeting clients and managing a multi-line phone system.
• Accurate medical records and scheduling experience preferred.
• Ability to handle financial transactions and provide compassionate client support.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, ensure interaction reflects our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventive care and other hospital services to ensure every pet receives the best care.
• Embody Compassion: be a calming presence for clients, showing empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Teamwork

Tools

Veterinary software

Job description

Mission Pet Health in Seattle, WA is seeking a friendly Receptionist who will be the first point of contact for clients and their pets. You will manage a multi-line phone system, greet clients with warmth, and ensure each interaction reflects compassionate care while maintaining accurate records.

You will coordinate care by managing appointments, processing payments, and supporting the veterinary team's daily workflow.