Front Desk Coordinator - Campus Welcomer & Organizer

Universal Technical Institute, Inc.; Town of Florida (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Tuition Waiver

Paid Time Off

Retirement Matching

Paid Parental Leave

Health Insurance

Vision Insurance

Dental Insurance

Pet Insurance

Health Plan Enrollment

Job summary

Universal Technical Institute, Inc. is seeking a Front Desk Coordinator to greet visitors, answer calls, and support campus operations. You will be the friendly face and voice, directing inquiries and coordinating tours and events.

The role emphasizes outstanding customer service, professional communication, and the ability to thrive in a fast-paced environment. Known for a welcoming culture, UTI offers training, benefits, and opportunities to grow within the campus network.

Qualifications

• High School diploma or GED required.
• Previous experience with multi-line phone system strongly preferred.
• Customer Service experience required.

Responsibilities

• Welcome and register all visitors, answer incoming calls professionally, and direct guests and inquiries to the appropriate staff or department.
• Provide top-notch customer service to students, families, staff, and external partners, maintaining a friendly and professional demeanor.
• Handle incoming mail, packages, and checks; ensure timely distribution to the correct departments.
• Support multiple departments with administrative tasks and assist with campus events like Open House, Orientation, and Graduation.
• Coordinate and deliver professional campus tours, maintain guest records, and provide feedback on visitor interactions.
• Manage marketing material inventory and assist admissions leadership with paperwork and other support duties as needed.

Skills

Customer service

Public speaking

Communication

Multi-line phone system

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Universal Technical Institute, Inc. is seeking a Front Desk Coordinator to greet visitors, answer calls, and support campus operations. You will be the friendly face and voice, directing inquiries and coordinating tours and events.

The role emphasizes outstanding customer service, professional communication, and the ability to thrive in a fast-paced environment. Known for a welcoming culture, UTI offers training, benefits, and opportunities to grow within the campus network.