Front Desk Coordinator - admin / office - administrative job employment

Globalclassifieds; Ridgefield, Northern (CT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Globalclassifieds in Ridgefield, CT is seeking a Front Desk Coordinator to be the first point of contact for customers and keep the showroom office running smoothly. This role requires reliable attendance and professional presentation.

You will greet walk-in customers, answer phones, provide general product information, prepare quotes, schedule appointments, and route inquiries to the appropriate team. Strong computer and CRM skills are essential.

Qualifications

• Reliable with a consistent schedule and on-time attendance.
• Proficient with computers, email, CRM systems and basic office software.
• Professional, organized and comfortable interacting with customers live and over the phone.
• Seeking steady, long-term employment.

Responsibilities

• Greet walk-in customers and assist with general information about products and services.
• Answer calls, provide pricing info and order status, and route inquiries to the correct department.
• Create and send quotes via email or in person; collect customer details and book appointments.
• Keep the front desk and showroom organized, presentable, and running smoothly.
• Coordinate with team to ensure timely follow-ups and customer satisfaction.

Skills

Computer literacy

CRM familiarity

Customer service

Time management

Tools

Microsoft Word

Google Workspace

Job description

Front Desk Coordinator - admin / office - administrative job employment

We're a home improvement company specializing in fences, sheds, and mailboxes, based in Ridgefield, CT, where we have our showroom office.

We're looking for a Front Desk Coordinator to be the first point of contact for every customer and keep our showroom office running smoothly.

A typical day includes:

Arriving on time to our showroom office in Ridgefield, CT during our normal business hours

Greeting and helping walk-in customers face to face — giving general info on our products and services, prices and estimates, and answering any questions

Answering phone calls and handling the same — general info, pricing, and order status — plus routing calls to the correct department

Creating and sending quotes by email or in person, taking customer information, and booking appointments/estimates for our team

Routing anything that needs it to the right person or department

Keeping the front desk and showroom organized, presentable, and running smoothly

What we're looking for:

Reliable — able to commit to a consistent schedule and always be on time

Good with using a computer, email, CRM system, and basic office software (Word, google, email, Microsoft Windows etc.)

Professional, organized, and comfortable talking with customers, both live over the phone & face to face at the showroom

Someone looking for steady, long-term work