Office & Operations Coordinator

Design Lab; Cincinnati (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A creative design showroom in Cincinnati is seeking an Office & Operations Coordinator to manage day-to-day operations, support designers, and maintain a welcoming environment for clients. The ideal candidate has 2+ years in an administrative role and a strong interest in interior design. Key responsibilities include client communication, order tracking, and administrative support. The position requires strong organizational skills and attention to detail while being proactive and self-motivated.

Qualifications

• 2+ years of experience in an office, operations, or client-facing administrative role.
• Genuine interest in interior design, architecture, or a related design field is preferred.
• Comfortable with spreadsheets and general business software.

Responsibilities

• Be the first point of contact for clients and trade professionals.
• Prepare and process product quotations accurately.
• Coordinate product logistics including order tracking and vendor communication.
• Maintain organized records for orders and client files.
• Support designers and staff with administrative needs.

Skills

Client communication

Organizational skills

Attention to detail

Proactiveness

Familiarity with design tools

Tools

Studio Designer

Ivy

Job description

We're a design dealer and showroom looking for a sharp, personable Office & Operations Coordinator to be the backbone of our day-to-day. This role sits at the intersection of client service, product coordination, and studio operations — you'll be the person who keeps projects moving, clients happy, and the showroom running beautifully. An eye for design and familiarity with the design or interiors industry is a real advantage here.

Responsibilities

• Be the welcoming first point of contact for clients and trade professionals — by phone, email, and in the showroom
• Prepare and process product quotations accurately and promptly
• Coordinate product logistics including order tracking, lead times, vendor communication, and delivery coordination
• Maintain organized records for orders, quotes, client files, and correspondence
• Support designers and other staff with day-to-day administrative and project needs
• Help maintain an organized, professional showroom environment

Qualifications

• 2+ years of experience in an office, operations, or client-facing administrative role
• Background or genuine interest in interior design, architecture, or a related design field is strongly preferred
• Polished communicator — comfortable with clients, vendors, and trade professionals
• Highly organized with strong attention to detail and the ability to manage multiple priorities
• Comfortable with spreadsheets, email, and general business software; experience with design industry tools (e.g. Studio Designer, Ivy, or similar) is a plus
• Self-motivated and proactive — someone who sees what needs doing and does it