Front Desk Coordinator (Medspa)

Shapiro Aesthetic Plastic Surgery & Skin Klinic; Scottsdale (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid time off

Paid Holidays

Short and long term disability

Life insurance

Supplemental insurance

Job summary

Shapiro Aesthetic Plastic Surgery & Skin Klinic in Scottsdale, AZ seeks a Front Desk Medspa Coordinator to manage patient intake, inquiries, and data entry.

You will greet patients, capture leads, educate on medspa services, and support front desk operations, while upholding a warm, professional atmosphere.

Prior cosmetic experience preferred; strong MS Office skills and excellent communication are required.

Qualifications

• 2+ years of high-end customer service experience.
• Experience in cosmetic/plastic surgery setting preferred.
• Proficient with Microsoft Office suite.

Responsibilities

• Greet patients and oversee entry of patient data at the front desk.
• Capture contact information for prospective patients and generate leads.
• Educate patients on Paradise Valley Skin Klinic medspa services offered.
• Answer phones and effectively communicate with patients on inquiries.
• Check-in and check-out medspa patients.
• Notify proper staff of patient arrivals.
• Maintain a clean and organized front desk area.
• Assist with social media marketing content.

Skills

Customer service

Phone etiquette

Professional communication

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Shapiro Aesthetic Plastic Surgery and Skin Klinic combines Dr. Shapiro's plastic surgery practice and Paradise Valley Skin Klinic under one roof - offering a convenient destination for patients' aesthetic needs. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of aesthetic care in a warm and welcoming environment.

Summary/Objective

The Front Desk Medspa Coordinator for Paradise Valley Skin Klinic focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will assist patients with inquiries about medspa services provided, pricing, and products available. In addition, they are responsible for capturing leads and patient data in the system accurately.

Essential Duties and Responsibilities

• Greets patients and oversees entry of patient data in Nextech (EHR System)
• Captures contact information for prospective patients and generates leads
• Educates patients on services offered by Paradise Valley Skin Klinic
• Answers phones and effectively communicates with patients on their inquiries
• check-in and check-out Medspa patients
• Alerts proper staff of patient's arrival
• Maintains a clean and organized front desk area
• Assists with social media marketing content
• Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Qualifications

• Prior experience in a cosmetic/plastic surgery setting preferred
• Positive, outgoing and friendly attitude
• Experience with Microsoft Office (Word, Excel, Outlook)
• Health insurance
• Vision insurance
• Paid time off
• Paid Holidays
• Short and long term disability coverage
• Life insurance
• Supplementalinsurance

Schedule

• Monday - Friday 8:30 - 5:00

Experience

• High end customer service: 2 years (Required)

Our Company is a Drug-Free Workplace dedicated to maintaining a safe, healthy, and professional environment for our patients, employees, and community. As a condition of employment, all candidates who receive a contingent offer of employment must successfully complete all required pre-employment screenings, including a background check and a drug screening, in accordance with applicable federal, state, and local laws.The pre-employment drug screening includes marijuana (THC) and other controlled substances. A positive test result for marijuana (THC) or any prohibited substance, where permitted by applicable law and consistent with Company policy, may disqualify an applicant from employment.