Front Desk Coordinator

*Floyds 99 Barbershop - Costa Mesa; Costa Mesa (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program with broad

Career development and advancement

Medical, dental, and vision coverage

Positive workplace culture

Nationwide transfer opportunities

Job summary

Floyd's 99 Barbershop in Costa Mesa, CA is seeking a Front Desk Coordinator who greets guests, schedules appointments, and supports daily shop operations with a friendly, professional demeanor.

You will balance customer service, phone and in-person interactions, and administrative tasks in a fast-paced setting. The role is ideal for organized, people-focused individuals committed to a welcoming guest experience and teamwork.

Qualifications

• At least 2 years of customer service experience in retail, hospitality, beauty, or related industry.
• Experience working in a fast-paced environment with multiple priorities.
• Strong verbal communication skills, both in person and over the phone.

Responsibilities

• Greeting guests and providing professional customer service
• Answering incoming calls and responding to inquiries
• Scheduling and managing appointments
• Explaining services, products, and promotions
• Recommending products and services when appropriate
• Processing guest transactions and maintaining accurate records
• Communicating messages to team members
• Assisting with front desk organization and cleanliness

Skills

Customer service

Verbal communication

Organization

Job description

Front Desk Coordinator

Floyd's 99 Barbershop | Costa Mesa, CA

Do you enjoy creating a welcoming experience for customers and keeping busy in a fast-moving environment? Floyd's 99 Barbershop is looking for a Front Desk Coordinator to help keep our shop running smoothly while delivering exceptional service to every guest who walks through the door.

This role is ideal for someone who is organized, personable, and comfortable balancing customer interactions, scheduling, and administrative tasks throughout the day.

Compensation & Perks

Pay: $17.00 per hour

Scheduling Requirements: Availability for a flexible schedule is important, including evenings and weekends when customer demand is highest.

Benefits Include:

• Employee Assistance Program with access to counseling, financial guidance, childcare and eldercare resources, legal support, and more
• Career development and advancement opportunities
• Medical, dental, and vision coverage for eligible full-time team members
• Supportive, upbeat workplace culture
• Opportunities to transfer between locations nationwide

About Floyd's 99 Barbershop

At Floyd's 99, we're passionate about helping people look and feel their best. Our shops combine great service, creativity, and a welcoming atmosphere where both guests and team members can be themselves.

We believe in teamwork, continuous learning, and creating a positive experience from the moment a guest enters the shop. If you enjoy working with people and want to be part of a company that values individuality, collaboration, and growth, we'd love to hear from you.

What You'll Bring

• At least 2 years of customer service experience in retail, hospitality, beauty, or a related industry
• Experience working in a fast-paced environment with multiple priorities
• Strong verbal communication skills, both in person and over the phone
• Team-oriented mindset and a genuine desire to help others
• Excellent organization and attention to detail
• Ability to handle confidential information professionally
• Availability to work evenings, weekends, and other business-need shifts

What You'll Do

As the first point of contact for guests, you'll play an important role in creating a positive experience and supporting daily shop operations.

Responsibilities include:

• Greeting guests and providing professional customer service
• Answering incoming calls and responding to inquiries
• Scheduling and managing appointments
• Explaining services, products, and promotions
• Recommending products and services when appropriate
• Processing guest transactions and maintaining accurate records
• Communicating messages to team members
• Assisting with general front desk organization and cleanliness