Front Desk Coordinator

The Joint Chiropractic; Bristow (OK); On-site; USD 26,000 - 34,000; Full time

Job summary

The Joint Chiropractic is seeking a highly organized Front Desk Receptionist to be the first point of contact for clients and visitors. You will provide exceptional customer service while ensuring smooth daily operations of the front desk.

Ideal candidates will have strong administrative skills, proficiency with office software, and a welcoming demeanor. Prior dental/medical reception experience is advantageous and bilingual abilities are a plus for diverse clientele.

Qualifications

• Proficiency in Microsoft Office Suite and Google Workspace.
• Strong data entry accuracy and attention to detail.
• Experience with basic bookkeeping in QuickBooks is a plus.
• Excellent organizational and multitasking abilities.
• Familiarity with front desk and reception workflows.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Manage multi-line phone systems and direct calls as needed.
• Perform data entry and maintain accurate records.
• Handle clerical duties including filing and proofreading documents.
• Schedule appointments and manage calendars.
• Provide customer support and resolve inquiries promptly.
• Maintain front desk cleanliness and organization.

Skills

Microsoft Office Suite

Google Workspace

Data entry

Time management

Organizational skills

Bilingual (bonus)

Phone etiquette

Customer service

Dental/medical receptionist experience

Clerical experience

Tools

QuickBooks

Microsoft Word

Excel

Job description

Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to be the first point of contact for our clients and visitors. This role is essential in providing excellent customer service and ensuring the smooth operation of our office. The ideal candidate will possess strong administrative skills, be proficient in various office software, and have a welcoming demeanor.

Responsibilities

• Greet and assist clients and visitors in a professional manner.
• Manage multi-line phone systems, directing calls appropriately and taking messages as needed.
• Perform data entry tasks, maintaining accurate records and files.
• Handle clerical duties such as filing, proofreading documents, and managing correspondence.
• Utilize QuickBooks for basic bookkeeping tasks and financial record management.
• Schedule appointments and manage calendars effectively to optimize office operations.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain the cleanliness and organization of the front desk area.
• Collaborate with team members to ensure efficient office management.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong typing skills with attention to detail for accurate data entry.
• Excellent organizational skills with the ability to manage multiple tasks simultaneously.
• Bilingual abilities are a plus for enhanced communication with diverse clientele.
• Previous experience as a dental or medical receptionist is advantageous.
• Familiarity with office management practices and administrative procedures.
• Strong phone etiquette and customer service skills to create a welcoming environment.
• Time management skills to prioritize tasks effectively in a fast-paced setting.
• Experience as a personal assistant or in clerical roles is beneficial.