Patient Care Coordinator/Receptionist

BOISE DENTURES AND IMPLANTS; Boise (ID); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Regular daytime hours

Job summary

Boise Dentures and Implants is seeking a Dental Front Desk Coordinator / Dental Receptionist to greet patients, manage check-in/out, answer calls, and relay appointment details. This role focuses on creating a welcoming front-office experience and accurate records.

The position emphasizes scheduling, data entry, and coordination between front and clinical teams, with Monday–Thursday 8am–5pm and hourly pay of $18–$23.

Qualifications

• Excellent customer service and communication.
• Strong organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers and scheduling software.

Responsibilities

• Greet patients upon arrival and assist with check-in and check-out.
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
• Communicate appointment details, office policies, and visit flow.
• Support a positive and calm environment for patients throughout their visit.

Skills

Customer service

Time management

Multitasking

Professional appearance

Communication skills

Tools

Scheduling software

Practice management software

Job description

Description

Job Title: Dental Front Desk Coordinator / Dental Receptionist

Position Summary

The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities

Patient Experience & Communication

• Greet patients warmly upon arrival and assist with check-in and check-out
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
• Communicate appointment details, office policies, and general visit flow
• Support a positive and calm environment for patients throughout their visit

Scheduling & Office Flow

• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain an organized and optimized schedule to support provider productivity
• Coordinate recall, follow-ups, and unscheduled treatment appointments
• Assist with daily office flow and communication between front and clinical teams

Administrative & Records Support

• Maintain accurate patient records and documentation in the practice management system
• Ensure patient forms and information are completed and up to date
• Support general administrative tasks including data entry, filing, scanning, and correspondence
• Maintain a clean, organized, and professional front desk and reception area

Monday - Thursday 8am-5pm

$18 - $23 an hour

Requirements

Required Skills & Qualifications

• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor