Dental Office Front Desk Receptionist with 5 years experience

Excel Dental & Implant Center; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A dental practice in San Antonio is seeking a friendly and professional Dental Front Office Receptionist to be the first point of contact for patients. The role includes handling inquiries, scheduling, and ensuring a smooth visit experience. Candidates should have strong customer service skills, communication abilities, and preferably prior dental experience. Additional skills in dental practice management software and bilingual ability are advantageous. Join a dedicated team focused on patient care.

Qualifications

• Previous experience in the dental field is preferred.
• Excellent customer service skills with a friendly and professional attitude.
• Strong communication skills, both verbal and written.

Responsibilities

• Greet patients with a warm and welcoming demeanor.
• Check patients in and out efficiently and accurately.
• Provide information about services.

Skills

Customer service

Communication

Multitasking

Tools

Dental practice management software

Phone systems

Job description

Overview

We are seeking a friendly and professional Dental Front Office Receptionist to join our team. As a Front Office Receptionist, you will be the first point of contact for our guests and provide exceptional customer service. Your role will involve handling patient inquiries, checking patients in and out, over the counter collections, scheduling, and ensuring a smooth and enjoyable visit. You will also be responsible for handling phone calls coming into the office and scheduling patients appropriately.

Responsibilities

• Greet patients with a warm and welcoming demeanor
• Check patients in and out efficiently and accurately
• Provide information about services
• Handle patient inquiries, requests, and complaints promptly and professionally
• Process payments and maintain accurate records
• Collaborate with clinical and other administrators
• Perform daily schedule audits
• Maintain a clean and organized front desk area

Qualifications

• Previous experience in the dental field is preferred
• Excellent customer service skills with a friendly and professional attitude
• Strong communication skills, both verbal and written
• Proficient in using phone systems and dental practice management software
• Ability to multitask and prioritize tasks effectively in a fast-paced environment
• Bilingual or multilingual skills are a plus