Front Desk Receptionist

BENNETT GROUP MANAGEMENT INC; Newnan (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Job summary

BENNETT GROUP MANAGEMENT INC is seeking a dedicated Front Desk Receptionist to manage operations in a busy medical office in Newnan, Georgia. The ideal candidate will bring experience in patient services, ensuring exceptional care. Responsibilities include managing patient check-in/out, handling inquiries, scheduling appointments, and maintaining records. Excellent communication and organizational skills are essential. Benefits include health and dental insurance, along with paid time off.

Qualifications

• Proven experience in patient services within a medical office.
• Strong communication skills to interact effectively with patients.
• Detail-oriented with strong multitasking capabilities.

Responsibilities

• Manage front desk operations, including patient check-in and check-out procedures.
• Answer incoming phone calls and direct inquiries.
• Schedule and confirm patient appointments accurately.
• Provide exceptional patient service and resolve issues promptly.
• Maintain patient records confidentially and accurately.
• Collaborate with healthcare providers for coordinated care.

Skills

Proficiency in medical terminology

Strong understanding of patient service principles

Experience with medical office management practices

Familiarity with care plans and ICD-10 coding

Knowledge of front desk operations

Experience using electronic health record systems

Excellent organizational skills

Strong interpersonal skills

Job description

We are seeking a dedicated and organized Front Desk Receptionist to oversee the daily operations of our front desk in a busy medical office. The ideal candidate will have a strong background in patient services, ensuring that all patients receive exceptional care and support from the moment they enter our clinic. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.

Benefits

• Dental insurance
• Health insurance
• Paid time off

Responsibilities

• Manage front desk operations, including patient check-in and check-out procedures.
• Answer incoming phone calls, direct inquiries, and provide information as needed.
• Schedule and confirm patient appointments, ensuring accuracy and maintaining the clinic’s calendar.
• Provide exceptional patient service by addressing inquiries and resolving issues promptly.
• Maintain patient records with confidentiality and accuracy, utilizing systems such as Epic or eClinicalWorks.
• Collaborate with healthcare providers to coordinate care plans and ensure seamless patient flow.

Skills

• Proficiency in medical terminology is essential.
• Strong understanding of patient service principles in a clinical setting.
• Experience with medical office management practices.
• Familiarity with care plans and ICD-10 coding is highly desirable.
• Knowledge of front desk operations within a healthcare environment.
• Experience using electronic health record systems such as eClinicalWorks is preferred.
• Excellent organizational skills with the ability to multitask effectively.
• Strong interpersonal skills to communicate effectively with patients and staff.