Front Desk Concierge — Welcoming Senior Living Host

Sunrise Senior Living; Springfield (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Retirement plan

Employee assistance program

Paid time off & holidays

MyFlexPay

Tuition reimbursement

Bonus opportunities

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to warmly greet visitors and residents, route calls, and support the sales team with inquiries. The role includes helping with move-in preparations, maintaining a welcoming front desk and Bistro area, plus assisting with recruitment and data entry.

The position requires a High School Diploma or GED, strong customer service, organization, and MS Office skills.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents and prospective families with warmth and professionalism.
• Answer and route calls promptly, taking accurate messages.
• Support Sales team with inquiries and provide community overviews.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area; manage mail and resident rosters.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to warmly greet visitors and residents, route calls, and support the sales team with inquiries. The role includes helping with move-in preparations, maintaining a welcoming front desk and Bistro area, plus assisting with recruitment and data entry.

The position requires a High School Diploma or GED, strong customer service, organization, and MS Office skills.