Front Desk Concierge - Hospitality at Senior Living

Sunrise Senior Living; Cohasset (MA); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plans

Life Insurance

Disability Insurance

Retirement Savings

EAP / Discounts

Paid time off

Tuition Reimbursement

MyFlexPay

Job summary

Sunrise Senior Living seeks a Front Desk Concierge to greet residents and visitors, answer calls, and support sales and move-in activities. You’ll keep the lobby welcoming, assist with marketing materials, and help with administrative data entry. Strong communication and organization are essential.

The role includes maintaining front desk operations, supporting recruitment, and coordinating appointments while ensuring safety and confidentiality in a fast-paced senior living environment.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist move-ins and prepare marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry tasks.
• Manage appointments, mail distribution, and rosters.
• Monitor safety protocols, sign-in, and emergency procedures.
• Process meal tickets and assist with light office tasks.

Skills

Customer service

Communication

Time management

Multitasking

MS Office

Confidentiality

Education

High School Diploma/GED

Job description

Sunrise Senior Living seeks a Front Desk Concierge to greet residents and visitors, answer calls, and support sales and move-in activities. You’ll keep the lobby welcoming, assist with marketing materials, and help with administrative data entry. Strong communication and organization are essential.

The role includes maintaining front desk operations, supporting recruitment, and coordinating appointments while ensuring safety and confidentiality in a fast-paced senior living environment.