Front Desk Concierge – Welcoming Hospitality Champion

Sunrise Senior Living; Franklin (NJ); Hybrid; USD 22,000 - 28,000; Part time

Benefits offered by this job

Medical, Dental, Vision

Paid time off

Retirement Savings Plans

Tuition Reimbursement

myFlexPay

Job summary

Sunrise Senior Living is seeking a Part-time Front Desk Concierge to create a warm and organized welcome for residents, families, and visitors at Sunrise of Franklin Lakes.

You will greet guests, route calls, assist with move-ins, support marketing materials, and maintain a safe, friendly front desk and Bistro area. Proficiency in MS Office and confidentiality are important. This role offers opportunities for growth and a supportive team environment.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Part-time Front Desk Concierge to create a warm and organized welcome for residents, families, and visitors at Sunrise of Franklin Lakes.

You will greet guests, route calls, assist with move-ins, support marketing materials, and maintain a safe, friendly front desk and Bistro area. Proficiency in MS Office and confidentiality are important. This role offers opportunities for growth and a supportive team environment.