Front Desk Concierge – Warm, Purposeful Hospitality

Sunrise Senior Living; Northern (KY); Hybrid; USD 2,122,000 - 2,611,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life & Disability Plans

Retirement Savings Plans

Paid time off

Tuition Reimbursement

Employee Assistance Program

MyFlexPay

Holiday pay

Discount Program

Job summary

Sunrise Senior Living seeks a Front Desk Concierge to create a warm, safe, and organized community experience. You will greet visitors, support the Sales team with inquiries, and assist with move-in preparations while maintaining a professional, confidential front desk and Bistro area.

The role requires a high school diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office. This on-site position offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Able to multitask in a fast-paced environment.
• Proficient in Microsoft Office and basic computer systems.
• Maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, taking accurate messages.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment and data entry activities.
• Manage appointments, mail, and resident rosters.
• Monitor safety, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Education

High School Diploma/GED

Tools

Microsoft Office

Basic computer systems

Job description

Sunrise Senior Living seeks a Front Desk Concierge to create a warm, safe, and organized community experience. You will greet visitors, support the Sales team with inquiries, and assist with move-in preparations while maintaining a professional, confidential front desk and Bistro area.

The role requires a high school diploma or GED, strong communication and organizational skills, and proficiency with Microsoft Office. This on-site position offers comprehensive benefits and growth opportunities.