Front Desk Concierge - Tax Season (Evenings & Weekends)

H&R Block, Inc.; Greenfield (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Training and growth opportunities

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Wisconsin to be the friendly face of the office, greet clients, manage check-ins, and schedule appointments.

You will support daily operations and coordinate with tax professionals to ensure a smooth client experience. This in-person role offers on-the-job training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season and a professional, team-focused work

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Team collaboration

Multitasking

Attention to detail

Basic computer skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist in Wisconsin to be the friendly face of the office, greet clients, manage check-ins, and schedule appointments.

You will support daily operations and coordinate with tax professionals to ensure a smooth client experience. This in-person role offers on-the-job training and a pathway into tax preparation or office leadership, with evenings and weekends required during tax season and a professional, team-focused work