Front Desk Concierge — Senior Living

Covenant Retirement Communities & Covenant Care; United States; On-site; USD 22,000 - 29,000; Full time

Job summary

Covenant Living is seeking a Receptionist to greet residents, staff and visitors with a friendly, professional demeanor. You will handle calls, route inquiries, and assist with transportation coordination and program registrations.

The ideal candidate is organized, discreet, and proficient with MS Office, with a calm presence during emergencies and a genuine interest in serving older adults.

Qualifications

• High school education or equivalent.
• One year of secretarial training or clerical experience.
• Excellent interpersonal and communication skills in English.
• Pleasant personality and telephone voice.
• Ability to remain calm in emergency situations.
• Complete confidentiality when circulating general information.
• Knowledge of computers including Microsoft Office Suite.
• Interest in and desire to work with older adults.

Responsibilities

• Greet residents, staff and visitors in person or by phone in a courteous, professional manner.
• Answer and transfer calls; take messages when needed.
• Monitor emergency system and direct staff to emergent situations.
• Provide information to visitors and ensure proper sign-in and badges.
• Keep reception area clean and organized; coordinate transportation requests.
• Assist residents with program sign-ups and payments.
• Demonstrate use of office equipment; report supply needs.
• Process mail, packages and postage stamps; log packages for pickup.
• Balance cash drawer and receipts; support other clerical duties as needed.

Skills

Interpersonal skills

Verbal & written communication

Education

High school diploma or equivalent

Secretarial training or clerical experience

Tools

Microsoft Office

Job description

Covenant Living is seeking a Receptionist to greet residents, staff and visitors with a friendly, professional demeanor. You will handle calls, route inquiries, and assist with transportation coordination and program registrations.

The ideal candidate is organized, discreet, and proficient with MS Office, with a calm presence during emergencies and a genuine interest in serving older adults.