Front Desk Concierge – Senior Living

LCB Senior Living, LLC; Rocky Hill (CT); On-site; USD 25,000 - 29,000; Part time

Job summary

LCB Senior Living, LLC is hiring as-needed Receptionists for The Residence at Ferry Park. The role involves greeting guests, handling calls, and coordinating front desk tasks in a courteous, professional manner.

Ideal candidates will have a high school diploma or GED, strong English communication, and prior receptionist experience. This position requires the ability to respond calmly to emergencies and provide excellent customer service to residents, families, and staff.

Qualifications

• Knowledge of basic telephone reception systems and techniques.
• Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner.
• Ability to respond calmly to emergency situations.
• Ability to communicate in English both orally and in writing is essential.
• Focused and dedicated to provide excellent customer service.

Responsibilities

• Greet guests and visitors in a professional and courteous manner.
• Handle incoming telephone calls and direct them accordingly.
• Coordinate front desk activities and maintain the front desk in a neat and orderly manner.
• Respond to residents' needs in a courteous manner and update the communication log as needed.
• Attend required in-service training sessions and orientations.
• Maintain community brochures and stock.

Skills

Phone etiquette

Customer service

English communication

Multitasking

Education

High school diploma or GED

Tools

Typing

Computer skills

Job description

LCB Senior Living, LLC is hiring as-needed Receptionists for The Residence at Ferry Park. The role involves greeting guests, handling calls, and coordinating front desk tasks in a courteous, professional manner.

Ideal candidates will have a high school diploma or GED, strong English communication, and prior receptionist experience. This position requires the ability to respond calmly to emergencies and provide excellent customer service to residents, families, and staff.