On-Call Concierge - Senior Living & Guest Services

Oakmont Management Group; Roseville (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Benefits

Dental & Vision

Vacation & Holidays

Complimentary Meals

Life Insurance

LifeMart Discount

401(k) Match

Recognition Programs

Student Loan Refinancing

Pet Insurance

Employee Assistance

Job summary

Oakmont of Roseville, a premier senior living community managed by Oakmont Management Group, seeks a Concierge to welcome visitors and fulfill resident requests. You will handle tours, answer multi-line calls, and provide clerical support in a fast-paced setting on a California campus.

The role requires 18+ and a high school diploma, with hospitality experience preferred. Proficiency in MS Office and strong communication are essential for a seamless resident and guest experience.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prefer two years of hospitality or prior senior living experience.
• Proficient in MS Office (Word, Excel, etc.).
• Ability to communicate effectively with employees, residents and families.
• Must pass Criminal Background check and Health Screening tests.

Responsibilities

• Provide residents, guests, and visitors with exceptional customer service.
• Answer telephones and direct calls promptly and professionally.
• Monitor the Emergency Alert System and respond to calls.
• Manage business center and process mail.
• Maintain a safe environment following safety standards.
• Encourage teamwork across departments.

Skills

Customer service

Communication skills

MS Office

Education

High school diploma or equivalent

Tools

MS Office

Job description

Oakmont of Roseville, a premier senior living community managed by Oakmont Management Group, seeks a Concierge to welcome visitors and fulfill resident requests. You will handle tours, answer multi-line calls, and provide clerical support in a fast-paced setting on a California campus.

The role requires 18+ and a high school diploma, with hospitality experience preferred. Proficiency in MS Office and strong communication are essential for a seamless resident and guest experience.