Front Desk Concierge - Senior Care Guest Experience

Priority Life Care, LLC; Egg Harbor Township (NJ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive wages & PTO

Career advancement path

Health, vision & dental plans

Telemedicine

Holiday pay

Life insurance

Family planning support

Disability & accident coverage

Employee Assistance Program

Retirement savings plan

Flexible Spending Accounts

Referral bonuses

On-demand wages via ZayZoon

Rewards program

Job summary

Priority Life Care, LLC is hiring a Concierge/Receptionist to serve residents, families, and visitors with a friendly, professional welcome. You will manage calls, directions, and front-desk duties while supporting a mission-driven team in a senior-care setting.

Ideal candidates have at least one year of customer service experience, a valid driver's license, and a willingness to pass a background screening. Competitive wages, PTO, and comprehensive benefits are provided.

Qualifications

• High School diploma or equivalent preferred; a minimum of one (1) year of customer service experience; or an equivalent combination of education and experience.
• Valid driver's license with no moving violations in the last four (4) years.
• Must pass a background screening
• Prior experience in long-term care, home health or related service industries, a plus

Responsibilities

• Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
• Operates telephones to answer, screen and forward calls, providing information and taking messages
• Greets visitors entering establishment and directs or escorts them to specific destinations
• Performs word processing duties as assigned
• May assist guests in and out of vehicles or wheelchair
• Reports any issues or problems that may arise to the Executive Director
• Complies with state, federal, and all other applicable health care and safety standards
• Assists families and other visitors as needed
• Promotes and exemplifies the Priority Life Care mission and values at all times

Skills

Customer service

Communication

Reception duties

Phone etiquette

Education

High School diploma

Job description

Priority Life Care, LLC is hiring a Concierge/Receptionist to serve residents, families, and visitors with a friendly, professional welcome. You will manage calls, directions, and front-desk duties while supporting a mission-driven team in a senior-care setting.

Ideal candidates have at least one year of customer service experience, a valid driver's license, and a willingness to pass a background screening. Competitive wages, PTO, and comprehensive benefits are provided.