Front Desk Concierge - Hospitality with Purpose

Sunrise Senior Living; Illinois; On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off / holidays

Retirement savings plans

Employee assistance program

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will manage calls, provide community information, assist with move-ins, and support the sales and administrative teams.

Daily tasks include front desk and Bistro upkeep, appointment scheduling, mail distribution, and basic data entry. A high school diploma and strong communication skills are required to thrive in this fast-paced setting.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors with professionalism and warmth.
• Answer and route calls, take accurate messages.
• Provide community overviews and support Sales inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain front desk and Bistro area.
• Support recruitment and data entry.
• Manage appointments, mail, and resident rosters.
• Monitor safety protocols and sign-in procedures.
• Process meal tickets and assist with basic tasks.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Confidentiality

MS Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to greet residents, families, and visitors with warmth and professionalism. You will manage calls, provide community information, assist with move-ins, and support the sales and administrative teams.

Daily tasks include front desk and Bistro upkeep, appointment scheduling, mail distribution, and basic data entry. A high school diploma and strong communication skills are required to thrive in this fast-paced setting.