Resident Concierge & Front Desk Specialist

Hallkeen-Assisted-Living-Communities; Boston (MA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Free heated underground parking

Job summary

Hallkeen-Assisted-Living-Communities is seeking a receptionist/operations assistant to manage the information/referral center for residents, staff, and departments. You will answer calls, welcome visitors, coordinate guestroom reservations, and handle routine clerical tasks while delivering friendly, helpful service.

The role supports staff and aims to meet community expectations, with benefits including free heated underground parking.

Qualifications

• High school diploma or GED required or equivalent experience.
• Able to read and comprehend simple instructions and memos.
• Able to present information clearly in one-on-one and small group settings.

Responsibilities

• Answer incoming calls cheerfully and route to appropriate personnel.
• Fill out sales inquiry cards for Community Relations Director.
• Take and deliver messages or transfer calls to voicemail as needed.
• Provide residents, staff and visitors with information and directions.
• Coordinate guestroom reservations and manage mail and publications.
• Operate office equipment and assist with clerical tasks.
• Collect rent checks and meal ticket money; inform Business Office staff.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Written communication

Reading comprehension

Education

High school diploma or GED

Job description

Hallkeen-Assisted-Living-Communities is seeking a receptionist/operations assistant to manage the information/referral center for residents, staff, and departments. You will answer calls, welcome visitors, coordinate guestroom reservations, and handle routine clerical tasks while delivering friendly, helpful service.

The role supports staff and aims to meet community expectations, with benefits including free heated underground parking.