Front Desk Concierge: Patient Access & Admin Pro

Smile Doctors; Goose Creek, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Cox Orthodontics in Goose Creek, SC, is seeking a Front Desk Coordinator I to greet patients, manage calls, verify insurance, and coordinate appointments. You will support clinicians by preparing patient information and ensuring smooth front-desk operations in a fast-paced orthodontic setting.

The role requires strong communication, an attention to detail, and a patient-centered approach. This full-time position offers competitive benefits and opportunities to contribute to a growing practice.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual

Responsibilities

• Greet and receive customers and determine nature of visit.
• Answer, screen, and route incoming calls and take messages.
• Check-in and collect information from patients on first visit.
• Verify insurance information and notify clinicians of arrival.
• Schedule appointments and print reminders as needed.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

Cox Orthodontics in Goose Creek, SC, is seeking a Front Desk Coordinator I to greet patients, manage calls, verify insurance, and coordinate appointments. You will support clinicians by preparing patient information and ensuring smooth front-desk operations in a fast-paced orthodontic setting.

The role requires strong communication, an attention to detail, and a patient-centered approach. This full-time position offers competitive benefits and opportunities to contribute to a growing practice.