Front Desk Concierge

Smile Doctors; Goose Creek, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life保险

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and clear aligners

Job summary

Cox Orthodontics in Goose Creek, SC, is seeking a Front Desk Coordinator I to greet patients, manage calls, verify insurance, and coordinate appointments. You will support clinicians by preparing patient information and ensuring smooth front-desk operations in a fast-paced orthodontic setting.

The role requires strong communication, an attention to detail, and a patient-centered approach. This full-time position offers competitive benefits and opportunities to contribute to a growing practice.

Qualifications

• High School Diploma or equivalent required.
• 1 year of administrative experience preferred.
• Bilingual

Responsibilities

• Greet and receive customers and determine nature of visit.
• Answer, screen, and route incoming calls and take messages.
• Check-in and collect information from patients on first visit.
• Verify insurance information and notify clinicians of arrival.
• Schedule appointments and print reminders as needed.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

## Front Desk ConciergeApplylocations: Goose Creek, SCtime type: Full timeposted on: Posted Todayjob requisition id: JR100333Looking for a career that makes you smile?Cox Orthodontics is seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why [Add Location Brand Name e.g., Brown Orthodontics]?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*