Front Desk Concierge - Hospitality with Purpose & Growth

Sunrise Senior Living; Fairfield (NJ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Paid Time Off

MyFlexPay

Tuition Reimbursement

Employee Assistance Program

Holiday Pay

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors while maintaining a warm, safe, and organized community environment.

You will greet guests, manage calls, provide community overviews, assist with move-ins and marketing materials, and support recruitment and administrative tasks. This role emphasizes hospitality, confidentiality, and professional conduct onsite in a New Jersey community.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and ability to multitask.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer phones, route calls, and take accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, sign-in procedures, and emergency processes.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Multitasking

Organizational skills

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors while maintaining a warm, safe, and organized community environment.

You will greet guests, manage calls, provide community overviews, assist with move-ins and marketing materials, and support recruitment and administrative tasks. This role emphasizes hospitality, confidentiality, and professional conduct onsite in a New Jersey community.