Front Desk Concierge — Hospitality with Purpose

Sunrise Senior Living; United States; On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Disability Plans

Retirement Savings Plans

Employee Assistance Program

Discount Program

Paid time off

myFlexPay

Tuition Reimbursement

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge – Lead Hospitality to greet residents and guests, manage calls, and support the sales team. You will maintain a welcoming front desk and assist with move-ins, events, and communications.

Join a team focused on hospitality, safety, and organizational excellence in a senior living community. The role offers opportunities to assist with recruitment, data entry, and daily operations while upholding Sunrise’s service standards.

Qualifications

• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge – Lead Hospitality to greet residents and guests, manage calls, and support the sales team. You will maintain a welcoming front desk and assist with move-ins, events, and communications.

Join a team focused on hospitality, safety, and organizational excellence in a senior living community. The role offers opportunities to assist with recruitment, data entry, and daily operations while upholding Sunrise’s service standards.