Front Desk Concierge - Hospitality Leader with Purpose

Sunrise Senior Living; Woodcliff Lake (NJ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement savings plan

PTO, sick time, holidays

Tuition reimbursement

myFlexPay for fast pay

Job summary

Sunrise Senior Living in Woodcliff Lake, NJ is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will manage phone calls, provide community information, assist with move-in preparations, and support administrative tasks at the front desk and Bistro area.

You’ll collaborate with the Sales team, handle scheduling, maintain confidentiality, and uphold safety protocols while delivering exceptional hospitality.

Qualifications

• Strong customer service and communication abilities.
• Excellent time management and follow-through.
• Comfortable multitasking in a fast-paced setting.
• Proficiency with Microsoft Office and basic computer systems.

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and route calls, take accurate messages.
• Provide community overviews and support the Sales team.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and data entry.
• Manage appointments, mail, and resident rosters.
• Monitor safety, sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks

Skills

Customer service

Communication

Time management

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in Woodcliff Lake, NJ is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will manage phone calls, provide community information, assist with move-in preparations, and support administrative tasks at the front desk and Bistro area.

You’ll collaborate with the Sales team, handle scheduling, maintain confidentiality, and uphold safety protocols while delivering exceptional hospitality.