Front Desk Concierge — Hospitality with Purpose

Sunrise Senior Living; Bridgewater Township (NJ); On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Disability Plans

Retirement Plan

PTO & Holidays

Tuition Reimbursement

Employee Assistance Program

Discount Program

myFlexPay

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge – Lead Hospitality to welcome residents, families, and visitors with warmth and professionalism at our Bridgewater community. You’ll support the Sales team, assist with move-ins, and maintain an organized front desk and Bistro area.

The role emphasizes hospitality, confidentiality, and strong communication in a fast-paced environment, with opportunities for growth and benefits.

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Professionalism

Confidentiality

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge – Lead Hospitality to welcome residents, families, and visitors with warmth and professionalism at our Bridgewater community. You’ll support the Sales team, assist with move-ins, and maintain an organized front desk and Bistro area.

The role emphasizes hospitality, confidentiality, and strong communication in a fast-paced environment, with opportunities for growth and benefits.