Front Desk Concierge — Hospitality with Purpose

Sunrise Senior Living Mgmt Inc; West Babylon (NY); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistance Program / Discount

Paid time off (PTO), sick time, and h​

myFlexPay offered to get paid within a

Tuition Reimbursement

Job summary

Sunrise Senior Living in New York is seeking a Front Desk Concierge – Lead Hospitality to warmly greet residents and visitors, answer calls, and support the Sales team with inquiries. You will assist with move-in preparations, maintain the front desk and Bistro area, and help with recruitment and administrative data entry.

Proficiency in MS Office and strong communication are required. The role emphasizes professionalism, confidentiality, and a welcoming, organized community experience in a

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Proficient in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Organizational skills

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

MS Office

Job description

Sunrise Senior Living in New York is seeking a Front Desk Concierge – Lead Hospitality to warmly greet residents and visitors, answer calls, and support the Sales team with inquiries. You will assist with move-in preparations, maintain the front desk and Bistro area, and help with recruitment and administrative data entry.

Proficiency in MS Office and strong communication are required. The role emphasizes professionalism, confidentiality, and a welcoming, organized community experience in a