Front Desk Concierge | Hospitality Leader for Residents

Cardinal Group Companies; Tallahassee (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits eligibility

Job summary

Cardinal Group Companies is seeking a Concierge to lead the front desk with hospitality and teamwork, greeting residents, answering questions, and directing inquiries.

The role emphasizes safety, package handling, maintenance requests, and professional communication; you will use Word and Outlook and contribute to training.

This full-time position requires up to 40 hours per week, including evenings and weekends, and offers benefits eligibility.

Qualifications

• High school diploma or equivalent required.
• Customer service or hospitality experience preferred.
• Friendly, professional, and approachable demeanor.
• Excellent verbal and written communication skills.
• Strong organization and attention to detail.
• Ability to use Microsoft Word and Outlook accurately.
• Ability to lift up to 40 pounds.
• Ability to work up to 40 hours per week, including evenings and weekends.

Responsibilities

• Serves as the first point of contact for residents, prospective residents, parents, and visitors.
• Delivers a hospitality-first experience at the front desk so every resident and guest feels welcomed, informed, and taken care of.
• Monitors building access and visitor check-in, and follows community safety and security procedures.
• Receives, logs, and distributes resident packages and deliveries accurately and on time.
• Takes maintenance requests and resident concerns, routes them to the appropriate team member, and follows up as needed.
• Keeps the lobby, front desk, and amenity spaces clean, organized, and presentable at all times.
• Uses Microsoft Word and Outlook to create documents, send emails, and manage calendars and appointments.
• Contributes to the team by taking on additional tasks as needed.
• Completes required company training.

Skills

Customer service

Hospitality experience

Friendly, professional demeanor

Verbal and written communication

Organization and attention to detail

Microsoft Word

Outlook

Evenings and weekends availability

Culture and values alignment

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Job description

Cardinal Group Companies is seeking a Concierge to lead the front desk with hospitality and teamwork, greeting residents, answering questions, and directing inquiries.

The role emphasizes safety, package handling, maintenance requests, and professional communication; you will use Word and Outlook and contribute to training.

This full-time position requires up to 40 hours per week, including evenings and weekends, and offers benefits eligibility.