Front Desk Concierge | Senior Living Hospitality

Monarch Communities; Kennett Square (Chester County); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Flexible Schedule

On the job training

Employee Assistance Program (EAP)

Free Parking

Employee Referral Bonus

Resident Referral Bonus

Job summary

Monarch Communities Senior Living is seeking a Concierge to be the first point of contact for residents, families, and guests. You will deliver exceptional customer service, handle inquiries, and support the hospitality experience within the community.

As part of a welcoming front desk team, you will maintain a tidy reception area, coordinate information for resident services, and help with ad hoc administrative tasks to ensure a smooth daily operation.

Qualifications

• High school diploma or equivalent.
• Prior customer service or hospitality experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Greet and assist residents, families, and visitors.
• Answer phones and direct calls appropriately.
• Provide information and support for resident services.
• Maintain a welcoming and organized front desk area.
• Assist with administrative tasks as needed.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Calm under pressure

Education

High school diploma or equivalent

Job description

Monarch Communities Senior Living is seeking a Concierge to be the first point of contact for residents, families, and guests. You will deliver exceptional customer service, handle inquiries, and support the hospitality experience within the community.

As part of a welcoming front desk team, you will maintain a tidy reception area, coordinate information for resident services, and help with ad hoc administrative tasks to ensure a smooth daily operation.