Front Desk Concierge — Hospitality & Admin Lead

Sunrise Senior Living; Lilburn (GA); Sur place; USD 18 000 - 22 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Retirement savings plans

Employee assistance program

Résumé du poste

Sunrise Senior Living in Lilburn, GA is seeking a Front Desk Concierge to welcome residents and visitors, route calls, support the sales team, and assist with move-in preparations. You will maintain a friendly front desk and Bistro area while handling administrative tasks with confidentiality.

The role requires strong customer service, organizational skills, and proficiency in Microsoft Office. It offers benefits and opportunities to contribute to a warm, service‑driven community.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsabilités

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Connaissances

Customer service

Communication

Time management

Multitasking

Microsoft Office

Formation

High School Diploma/GED

Outils

Microsoft Office

Description du poste

Sunrise Senior Living in Lilburn, GA is seeking a Front Desk Concierge to welcome residents and visitors, route calls, support the sales team, and assist with move-in preparations. You will maintain a friendly front desk and Bistro area while handling administrative tasks with confidentiality.

The role requires strong customer service, organizational skills, and proficiency in Microsoft Office. It offers benefits and opportunities to contribute to a warm, service‑driven community.