Front Desk Concierge & Guest Experience Specialist

Atria Senior Living, Inc.; Glendale (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

PTO & Holidays

Tuition reimbursement

Job summary

Atria Senior Living, Inc. is seeking an on-site clerical professional to handle phone calls, guest visits, and daily administrative duties at our Glendale, CA community.

You will support resident services, manage calendars, and assist with mail, supplies, and basic maintenance of office equipment. The role offers a structured environment with training programs, opportunities for growth, and a friendly team focused on resident well-being.

Qualifications

• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence and present information clearly in one-on-one and small group settings.
• Basic math skills including addition, subtraction, and simple multiplication/division.

Responsibilities

• Answer incoming telephone calls in a cheerful, marketing-oriented manner.
• Retrieve messages from voicemail and forward to appropriate staff.
• Take and deliver messages or transfer calls when needed.
• Provide general information about the community and directions to callers.
• Welcome on-site visitors and coordinate guest room reservations.
• Maintain calendars and transportation/beauty appointments as directed.
• Manage mail, publications, and general office duties.
• Assist with office supplies and basic administrative tasks.
• May drive company vehicle if required.

Education

High school diploma or GED

Job description

Atria Senior Living, Inc. is seeking an on-site clerical professional to handle phone calls, guest visits, and daily administrative duties at our Glendale, CA community.

You will support resident services, manage calendars, and assist with mail, supplies, and basic maintenance of office equipment. The role offers a structured environment with training programs, opportunities for growth, and a friendly team focused on resident well-being.