Front Desk Concierge – Guest Experience

Hyatt Hotels Corporation; Scottsdale, Northern (AZ, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meals

Discounted room nights

Medical insurance

Retirement savings

Training & development

Global opportunities

Tuition reimbursement

Job summary

Andaz Scottsdale Resort & Bungalows is seeking Andaz Front Office Hosts to greet guests, manage registration, and convey hotel services and promotions. This highly visible role involves casual conversations and directly impacts guest experience.

Responsibilities include processing payments and responding to guest inquiries. Must have open availability and a flexible schedule, including mornings, evenings, weekends, and holidays.

Qualifications

• Proven high end customer service experience.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Ability to work a flexible schedule of holidays and weekends.

Responsibilities

• Guest registration and communication of hotel services and promotions.
• Handle forms of payment and respond to guest inquiries.
• Create a positive guest experience through courteous service.

Skills

Guest service experience

Verbal communication

Written communication

Flexibility

Job description

Andaz Scottsdale Resort & Bungalows is seeking Andaz Front Office Hosts to greet guests, manage registration, and convey hotel services and promotions. This highly visible role involves casual conversations and directly impacts guest experience.

Responsibilities include processing payments and responding to guest inquiries. Must have open availability and a flexible schedule, including mornings, evenings, weekends, and holidays.