Front Desk Concierge- Funeral Home (Weekend Availability)

Service Corporation International; Flint (MI); On-site; USD 17,000 - 24,000; Full time

Job summary

Swartz Funeral Home is seeking a friendly front desk receptionist to greet guests, answer calls, and direct inquiries. You will escort families, manage a comfortable waiting area, and assist with basic clerical tasks.

The role requires poise, professionalism, and the ability to handle sensitive situations with tact. Typical duties include handling mail, maintaining records, and supporting staff with routine office tasks.

Qualifications

• High School Diploma or equivalent required.
• At least 6 months of general office or receptionist experience preferred.
• Proficiency with MS Office and professional communication skills.

Responsibilities

• Greets guests and visitors at the front desk and offers assistance.
• Notifies staff when appointments arrive and escorts guests.
• Answers routine questions about services, directions, and location.
• Escalates issues to management for security or customer concerns.
• Receives deceased belongings and follows chain of custody procedures.
• Answers and routes incoming calls to appropriate staff.
• Maintains waiting area, serves beverages, and keeps area tidy.
• Receives mail and packages and maintains files and records.
• May perform light typing, proofreading, or data entry.

Skills

MS Office

Interpersonal skills

Poise and diplomacy

Education

High School Diploma or equivalent

Tools

Telephone

Fax

Copier

Job description

Swartz Funeral Home is seeking a friendly front desk receptionist to greet guests, answer calls, and direct inquiries. You will escort families, manage a comfortable waiting area, and assist with basic clerical tasks.

The role requires poise, professionalism, and the ability to handle sensitive situations with tact. Typical duties include handling mail, maintaining records, and supporting staff with routine office tasks.