Compassionate Front Desk Concierge

Service Corporation International; Oneco (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Restaurant/office perks not listed

Job summary

Service Corporation International in Bradenton, FL is seeking a front desk receptionist to warmly welcome visitors, answer calls, route inquiries, and provide general office support within a compassionate funeral home environment.

The role requires a high school diploma and at least six months of office or receptionist experience; proficiency with phones, fax, and copiers; and a professional, discreet demeanor, with weekend availability as needed.

Qualifications

• Education High School Diploma or equivalent
• Experience Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records
• May perform light typing, proofreading, data entry or printing

Skills

MS Office Suite

Professional communication

Phone etiquette

Education

High School Diploma or equivalent

Tools

Telephone system

Fax machine

Copier

Job description

Service Corporation International in Bradenton, FL is seeking a front desk receptionist to warmly welcome visitors, answer calls, route inquiries, and provide general office support within a compassionate funeral home environment.

The role requires a high school diploma and at least six months of office or receptionist experience; proficiency with phones, fax, and copiers; and a professional, discreet demeanor, with weekend availability as needed.