Compassionate Front Desk & Funeral Assistant

The JOY FM; Augusta (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Chance & Hydrick Funeral Directors in the CSRA region seeks a friendly Front Desk Receptionist to greet guests, answer calls, and support daily operations, creating a warm and respectful environment.

This role requires professional telephone etiquette, basic computer skills, and dependable, detail‑oriented nature. You will assist staff with clerical tasks, maintain a clean front desk, and help families with compassion during difficult times.

Qualifications

• Strong interpersonal and communication skills.
• Professional and compassionate telephone etiquette.
• Basic computer skills.
• Dependable, organized, and detail-oriented.
• Previous customer service or administrative experience is a plus.

Responsibilities

• Greet guests and families with compassion and professionalism.
• Answer and direct incoming phone calls with clarity and courtesy.
• Maintain a clean, organized, and welcoming front desk.
• Assist staff with general clerical support as needed.
• Handle sensitive situations with discretion and empathy.

Skills

Interpersonal skills

Phone etiquette

Computer skills

Dependable

Customer service experience

Job description

Chance & Hydrick Funeral Directors in the CSRA region seeks a friendly Front Desk Receptionist to greet guests, answer calls, and support daily operations, creating a warm and respectful environment.

This role requires professional telephone etiquette, basic computer skills, and dependable, detail‑oriented nature. You will assist staff with clerical tasks, maintain a clean front desk, and help families with compassion during difficult times.