Front Desk Receptionist/Funeral Assistant

The JOY FM; Augusta (GA); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Chance & Hydrick Funeral Directors in the CSRA region seeks a friendly Front Desk Receptionist to greet guests, answer calls, and support daily operations, creating a warm and respectful environment.

This role requires professional telephone etiquette, basic computer skills, and dependable, detail‑oriented nature. You will assist staff with clerical tasks, maintain a clean front desk, and help families with compassion during difficult times.

Qualifications

• Strong interpersonal and communication skills.
• Professional and compassionate telephone etiquette.
• Basic computer skills.
• Dependable, organized, and detail-oriented.
• Previous customer service or administrative experience is a plus.

Responsibilities

• Greet guests and families with compassion and professionalism.
• Answer and direct incoming phone calls with clarity and courtesy.
• Maintain a clean, organized, and welcoming front desk.
• Assist staff with general clerical support as needed.
• Handle sensitive situations with discretion and empathy.

Skills

Interpersonal skills

Phone etiquette

Computer skills

Dependable

Customer service experience

Job description

Front Desk Receptionist/Funeral Assistant

Description:
Chance & Hydrick Funeral Directors is a respected and compassionate funeral home serving families in the CSRA. We are committed to providing dignified, personalized service to those in their time of need. As the first point of contact for many of our guests, the front desk receptionist plays a vital role in representing our values of care, professionalism, and respect. Job Summary: We are seeking a personable and reliable Front Desk Receptionist to join our team. This role is essential in creating a warm and welcoming environment for our guests, answering phone calls with professionalism, and assisting with administrative tasks. Key Responsibilities: Greet guests and families with compassion and professionalism Answer and direct incoming phone calls with clarity and courtesy Maintain a clean, organized, and welcoming front desk Assist staff with general clerical support as needed Handle sensitive situations with discretion and empathy.

Qualifications:
Strong interpersonal and communication skills Professional and compassionate telephone etiquette Basic computer skills Dependable, organized, and detail-oriented Previous customer service or administrative experience is a plus Work Environment: This position is in a respectful, and supportive setting. We value teamwork and a service-first mindset in everything we do.