Front Desk/Concierge (Full-Time/Part-Time)

Eden Senior Care; Regency (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Eden Vista Mobile is seeking a friendly and professional Front Desk/Concierge to greet visitors, answer calls, and support daily office operations in Mobile, AL. The role offers both full-time and part-time hours, with a rotating weekend schedule and 32 hours for full-time.

The ideal candidate will have strong communication, organizational, and multitasking skills, plus experience with Microsoft Office. Responsibilities include managing the reception area, directing guests, coordinating

Qualifications

• Minimum receptionist/front desk experience preferred.
• Proficient in Microsoft Office Suite and basic clerical tasks.
• Strong communication, organizational, and customer service skills required.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Ensure reception area is tidy and stocked with stationery and materials.
• Provide basic information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Maintain office security and monitor access via reception desk.
• Order front office supplies and keep inventory.
• Update calendars and schedule meetings.
• Arrange travel and accommodations, and prepare vouchers.
• Keep records of office expenses and costs.
• Perform other clerical duties as needed.

Skills

Receptionist experience

MS Office

Office equipment

Communication skills

Organizational skills

Multitasking

Customer service

Professional appearance

Education

High school diploma

Office management certification

Tools

Fax machines & printers

Job description

Eden Vista Mobile is a bright, suburban assisted living and memory care community in Mobile, AL. We're committed to redefining the memory care experience, and our campus allows each resident to enjoy life to the fullest with the peace of mind that our care team is always there to support them when needed. We cultivate a culture and home-like environment to attract the best healthcare professionals and caregivers to ensure that each resident is treated like family.

Eden Vista Mobile is a proud member of the Vista Senior Living Management network, where compassionate care meets exceptional living. With more than 30 communities across multiple states, Vista Senior Living specializes in Assisted Living and Memory Care services. Our dedicated team ensures a nurturing environment where seniors thrive and find joy in every moment.

Position: Front Desk/Concierge (Full-Time/Part-Time)

Hours:

• 8:30 am - 5:00 pm with Rotating weekends
• Part-Time: 16 -24 hours per week
• Full-Time: 32 hours per week

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Keep updated records of office expenses and costs
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Skills:

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus