Receptionist

Eden Senior Care, LLC; Joliet (IL); On-site; USD 19,000 - 28,000; Part time

Job summary

Vista Senior Living Management, the dedicated senior living division of our organization, operates multiple communities offering Assisted Living and Memory Care services. Eden Vista Rock Run is part of this network, providing frontline receptionist support to residents and families with a focus on compassionate service.

The role reports to the facility and requires handling resident trust accounts and standard administrative duties, with weekend shifts every other week and occasional weekday

Qualifications

• Excellent customer service and organizational skills are essential.
• Receptionist responsibilities include scanning documents, resident trust, AP, and scheduling care conferences.

Responsibilities

• Serve as first point of contact for visitors and guests.
• Assists with administrative tasks such as scanning documents and managing resident trust funds.
• Manage AP and scheduling care conferences as needed.
• Operate multiline telephone and paging systems professionally.

Skills

Customer service

Organizational skills

Tools

Phone system

Job description

Vista Senior Living Management is the dedicated senior living division of our organization, focused exclusively on the operation and growth of senior living communities. With more than 30 communities across multiple states, we specialize in Assisted Living, Memory Care, and Independent Living. Our mission is to provide outstanding care rooted in compassion, humility, accountability, and a genuine commitment to the well‑being of our residents. We strive to create communities where residents receive personalized support, families have confidence in their care, and team members are empowered to succeed.

Eden Vista Rock Run is a proud member of the Vista Senior Living Management network, where compassionate care meets exceptional living. With 30 communities spanning across multiple states, Vista Senior Living specializes in Assisted Living and Memory Care services. Our dedicated team ensures a nurturing environment where seniors thrive and find joy in every moment.

Position: Receptionist

• Pay: $17/hour
• Schedule: Every other weekend, 9:00 AM-5:30 PM
• Additional: Occasional weekday coverage may be needed to fill in for full-time staff.

Job Responsibilities

This role serves as the first point of contact for visitors and guests to the facility and excellent customer service and organizational skills are essential. Additionally, the Receptionist will assist with administrative tasks including scanning documents, resident trust, AP, scheduling care conferences, and more.

Essential functions of the position include, but are not limited to:

• Assures that all staff are scheduled at all times to meet the resident's needs as well as federal, state, and local regulations.
• Assures monthly and daily staffing records are completed on time.
• Secures coverage for vacancy shifts, open positions, vacations, and staff call-offs.
• Operates multiline telephone and paging systems efficiently and professionally.
• Answers incoming calls, determines the nature of the call, and routes the call to the appropriate party.
• Handles sensitive information regarding residents' and other facility matters with professionalism and confidentiality.
• Maintains resident trust fund accounts.