Front Desk Concierge | Flexible Schedule & Warm Service

V2 Capital Shelton LLC Hotel Group; Shelton (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Job summary

V2 Capital Shelton LLC Hotel Group is seeking a friendly Front Desk Agent for the Hampton by Hilton Shelton, CT. You will be the face of the hotel, greeting guests and handling check-ins and check-outs with accuracy and warmth.

In this fast-paced hospitality role, you will manage reservations, respond to guest inquiries, process payments, and coordinate with housekeeping to ensure a smooth stay. A high school diploma and strong communication skills are required; availability includes evenings

Qualifications

• High School Diploma or Equivalent required or equivalent experience.
• Prior experience in hotel front desk or guest services preferred.
• Familiarity with property management systems (PMS) a plus.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Greet guests upon arrival with warmth and professionalism.
• Manage check-in and check-out procedures accurately and efficiently.
• Handle reservations, cancellations, and modifications in PMS.
• Respond to guest inquiries and requests courteously and promptly.
• Process payments and issue room keys; maintain accurate billing.
• Coordinate with housekeeping and maintenance to fulfill guest needs.
• Provide local area recommendations and concierge-style assistance.

Skills

Customer service

Communication

Multitasking

Flexibility

Education

High School Diploma or Equivalent

Tools

PMS

Job description

V2 Capital Shelton LLC Hotel Group is seeking a friendly Front Desk Agent for the Hampton by Hilton Shelton, CT. You will be the face of the hotel, greeting guests and handling check-ins and check-outs with accuracy and warmth.

In this fast-paced hospitality role, you will manage reservations, respond to guest inquiries, process payments, and coordinate with housekeeping to ensure a smooth stay. A high school diploma and strong communication skills are required; availability includes evenings