Front Desk Agent | Paid Weekly + Benefits

Hampton Inn Danbury; Beaver Brook (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

Hampton Inn Danbury, located at 81 Newtown Road in Danbury, CT, is seeking a Front Desk Agent to warmly welcome guests and handle check-in/out in the property management system. You will respond to requests, provide local information, and ensure a smooth guest experience.

Typical shifts are 7AM–3PM and 3PM–11PM with weekend/holiday availability. Hotel guest service experience and a High School diploma or equivalent are preferred; Marriott experience is a plus; proficiency with Word and Excel is

Qualifications

• Customer service experience in a hotel setting preferred.
• Marriott experience is a plus.
• MS Office skills including Word and Excel are desirable.

Responsibilities

• Greet guests and manage check-in/check-out using the property management system.
• Handle cash and credit card transactions securely.
• Provide information about hotel services and local amenities.
• Respond to guest requests promptly and professionally.
• Take reservations via phone and update the system accordingly.

Skills

Customer service

Education

High School diploma or equivalent

Tools

Property management system

Word

Excel

Job description

Hampton Inn Danbury, located at 81 Newtown Road in Danbury, CT, is seeking a Front Desk Agent to warmly welcome guests and handle check-in/out in the property management system. You will respond to requests, provide local information, and ensure a smooth guest experience.

Typical shifts are 7AM–3PM and 3PM–11PM with weekend/holiday availability. Hotel guest service experience and a High School diploma or equivalent are preferred; Marriott experience is a plus; proficiency with Word and Excel is