Front Desk Concierge | Director of First Impressions

Healthcare Express; Texarkana (TX); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Benefit Time Off

Bereavement leave

Job summary

HealthCARE Express is seeking a Front Desk Receptionist, titled Director of First Impressions (D.O.F.I.), for Texarkana area clinics. This full-time role pays $15.00+ per hour, with shifts 8:00 AM–8:00 PM and Saturdays on a rotating basis.

The position involves welcoming patients, handling calls, insurance verification, payments, and coordinating with clinical staff to ensure a smooth visit from check-in to check-out. Prior medical office experience is a plus but not required.

Qualifications

• Medical office experience is a plus, but not required.
• Customer service oriented and dependable.

Responsibilities

• Greet patients and answer incoming calls.
• Verify insurance and demographic information.
• Collect payments and scan documents into patient charts.
• Maintain accurate records and coordinate with providers and staff.
• Support patients from check-in to check-out.

Job description

HealthCARE Express is seeking a Front Desk Receptionist, titled Director of First Impressions (D.O.F.I.), for Texarkana area clinics. This full-time role pays $15.00+ per hour, with shifts 8:00 AM–8:00 PM and Saturdays on a rotating basis.

The position involves welcoming patients, handling calls, insurance verification, payments, and coordinating with clinical staff to ensure a smooth visit from check-in to check-out. Prior medical office experience is a plus but not required.