Front Desk

Healthcare Express; Texarkana (TX); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Benefit Time Off

Bereavement leave

Job summary

HealthCARE Express is seeking a Front Desk Receptionist, titled Director of First Impressions (D.O.F.I.), for Texarkana area clinics. This full-time role pays $15.00+ per hour, with shifts 8:00 AM–8:00 PM and Saturdays on a rotating basis.

The position involves welcoming patients, handling calls, insurance verification, payments, and coordinating with clinical staff to ensure a smooth visit from check-in to check-out. Prior medical office experience is a plus but not required.

Qualifications

• Medical office experience is a plus, but not required.
• Customer service oriented and dependable.

Responsibilities

• Greet patients and answer incoming calls.
• Verify insurance and demographic information.
• Collect payments and scan documents into patient charts.
• Maintain accurate records and coordinate with providers and staff.
• Support patients from check-in to check-out.

Job description

Front Desk Receptionist | Director of First Impressions (D.O.F.I.)

Texarkana Area | $15.00+ per hour | Full-Time

Schedule:

• 30+ hours per week

• 12-hour shifts, 8:00 AM-8:00 PM

• Rotating Saturdays, 8:00 AM-4:00 PM

• Position may work at HealthCARE Express clinics throughout the Texarkana area, including locations in both Texas and Arkansas

At HealthCARE Express, we believe every patient experience starts the moment someone walks through our doors. That's why we're looking for a friendly, dependable Front Desk Receptionist to join our team as a Director of First Impressions (D.O.F.I.).

As the first point of contact for our patients, you'll help create a positive, welcoming experience while keeping the front office running efficiently. Every day is different, so we're looking for someone who enjoys staying busy, providing great customer service, and jumping in wherever needed.

What You'll Do

You'll greet patients, answer incoming calls, verify insurance and demographic information, collect payments, scan documents into patient charts, maintain accurate records, and work closely with providers and clinical staff to help patients have a smooth experience from check-in to check-out.

Previous medical office experience is a plus, but it isn't required. We're looking for someone who is dependable, eager to learn, comfortable in a fast-paced environment, and committed to providing outstanding customer service.

Benefits

Eligible team members have access to health, dental, and vision insurance, life insurance, short- and long-term disability coverage, accident and critical illness insurance, Benefit Time Off (BTO), and bereavement leave.

With clinics throughout Texas, Arkansas, Oklahoma, and Louisiana, HealthCARE Express offers opportunities to learn, grow, and build a career within our organization.

If you enjoy helping people and want to be part of a busy, team-focused environment, we'd love to hear from you.