Front Desk Dynamo: Elevate Patient Experience

Healthcare Express; Longview (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Accident and critical illness coverage

Benefit Time Off (BTO)

Bereavement leave

Job summary

HealthCARE Express is seeking a Front Desk Team Member to join our D.O.F.I. team. You will greet patients, check in, verify insurance, answer phones, collect payments, scan and maintain documents, and assist as needed to keep the front desk running smoothly.

We value friendly, dependable individuals with strong customer service and communication skills who can thrive in a fast-paced clinic. The role offers full-time hours, 12-hour shifts, rotating Saturdays, and comprehensive benefits.

Qualifications

• Experience in a medical front desk is a plus.
• Strong customer service and communication skills are required.
• Ability to handle confidential information appropriately.

Responsibilities

• Greet and check in patients, verify demographics and insurance.
• Answer phones, collect payments, scan and maintain documentation.
• Coordinate with Providers and clinic staff to keep the front desk running smoothly.
• Protect patient confidentiality and maintain organized front desk operations.

Skills

Customer service

Communication

Organized

Team player

Tools

Basic computer skills

Job description

HealthCARE Express is seeking a Front Desk Team Member to join our D.O.F.I. team. You will greet patients, check in, verify insurance, answer phones, collect payments, scan and maintain documents, and assist as needed to keep the front desk running smoothly.

We value friendly, dependable individuals with strong customer service and communication skills who can thrive in a fast-paced clinic. The role offers full-time hours, 12-hour shifts, rotating Saturdays, and comprehensive benefits.