Front Desk Concierge: Create Memorable Vacations

Travel-Leisure-Co; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Paid time off (PT0)

Job summary

Travel + Leisure Co. in Fort Lauderdale seeks a friendly Guest Services Associate to welcome guests from registration to checkout. You will provide room rate quotes, share resort information, and help guests plan their stay with warmth and attention to detail.

Responsibilities include processing cash and card transactions, balancing receipts, completing checkout procedures, and coordinating reservations. Excellent English communication, basic math, and computer skills are a must; multitasking in

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
• Complete all check-out procedures and verify charges/credits in guest folios.
• Reserve and confirm reservations for individuals and/or groups; provide room rate quotes.
• Respond to guest inquiries and concerns quickly and completely.

Skills

Communication skills

English proficiency

Cash handling

Multi-tasking

Attention to detail

Basic math

Computer skills

Job description

Travel + Leisure Co. in Fort Lauderdale seeks a friendly Guest Services Associate to welcome guests from registration to checkout. You will provide room rate quotes, share resort information, and help guests plan their stay with warmth and attention to detail.

Responsibilities include processing cash and card transactions, balancing receipts, completing checkout procedures, and coordinating reservations. Excellent English communication, basic math, and computer skills are a must; multitasking in