Front Desk Concierge & Communications Specialist

Atria Senior Living, Inc.; Santa Clarita (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Atria Senior Living, Inc. in Santa Clarita, CA is seeking a friendly, professional on-site Receptionist to welcome residents and visitors, answer calls, manage messages, and coordinate basic administrative tasks.

This role supports multiple departments and helps maintain a positive community atmosphere. You will handle mail, schedules, and visitor announcements, assist with supplies, and route inquiries to the appropriate staff.

Qualifications

• High school diploma or GED or 1–3 years related experience or equivalent
• Basic First Aid and CPR certification where required
• Must successfully complete all Atria specified training programs
• Able to read and understand simple instructions and write simple correspondence
• Able to perform basic arithmetic operations
• Able to follow detailed but straightforward written or oral instructions
• Operate telephone, emergency call system, monitoring board or beeper, and photocopier; work varied shifts

Responsibilities

• Answers incoming telephone calls in a cheerful, marketing oriented way and forwards calls to appropriate personnel
• Retrieves messages from voicemail and forwards to appropriate personnel
• Takes and delivers messages or transfers calls to voicemail when staff are unavailable
• Assists visitors, provides information, and directs them to the appropriate staff
• Coordinates guestroom reservations and maintains visitor logs
• Maintains calendars for appointments, transportation, and beauty services
• Receives, sorts, and routes mail and publications
• Distributes communications and accepts deliveries
• Maintains office equipment and assists users with faxes and copies
• Performs general clerical duties such as filing and photocopying
• Orders and maintains office supplies
• Collects rent or meal payments and provides billing information to accounting
• May drive company vehicle for community events and tasks

Skills

Customer service

Communication skills

Reading & writing

Basic math

Education

High school diploma or GED

Tools

Telephone

Fax machine

Photocopier

Job description

Atria Senior Living, Inc. in Santa Clarita, CA is seeking a friendly, professional on-site Receptionist to welcome residents and visitors, answer calls, manage messages, and coordinate basic administrative tasks.

This role supports multiple departments and helps maintain a positive community atmosphere. You will handle mail, schedules, and visitor announcements, assist with supplies, and route inquiries to the appropriate staff.