Front Desk Concierge & Building Security

FirstService Residential; Town of Florida (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a Front Desk Associate in New York. The role requires greeting residents, checking in guests and service providers, and monitoring security systems while maintaining daily logs and forms.

The position emphasizes customer service, clear communication, and the ability to respond quickly to emergencies. The schedule includes Friday and Saturday night shifts, with full-time benefits and a 19.00 USD hourly wage.

Qualifications

• High school diploma or equivalency preferred.
• Two to three years of business experience preferred.
• Effective written and verbal communication skills.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors Emergency Response System.
• Greets and directs Residents, guests, and invitees.
• Monitors and controls Electronic Security Control Systems.
• Responds to emergency situations in a timely and efficient manner.
• Monitors and controls access to the building.
• Maintains daily log, records, and forms.
• Resolves and follows-up on all complaints/issues.
• Maintains a safe and secure environment throughout the building/property(s).
• May be assigned other duties by the on-site property manager.
• Follows safety procedures and maintains a safe work environment.

Skills

Customer service

Communication

Time management

Multitasking

Languages

Education

High school diploma or equivalency

Business/hospitality coursework

Tools

Information systems

Job description

FirstService Residential is seeking a Front Desk Associate in New York. The role requires greeting residents, checking in guests and service providers, and monitoring security systems while maintaining daily logs and forms.

The position emphasizes customer service, clear communication, and the ability to respond quickly to emergencies. The schedule includes Friday and Saturday night shifts, with full-time benefits and a 19.00 USD hourly wage.