Front Desk Concierge & Guest Experience Pro

Planned Companies; San Francisco (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Job summary

Planned Companies in San Francisco, CA is hiring a Front Desk Associate / Doorman to welcome tenants, guests and vendors and coordinate services within a property environment.

The role covers greeting visitors, arranging reservations, planning on-site events, guiding guests to local attractions, and handling mail, deliveries and access control. The position requires strong communication and multitasking in a dynamic lobby setting.

Qualifications

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Physical stamina

Job description

Planned Companies in San Francisco, CA is hiring a Front Desk Associate / Doorman to welcome tenants, guests and vendors and coordinate services within a property environment.

The role covers greeting visitors, arranging reservations, planning on-site events, guiding guests to local attractions, and handling mail, deliveries and access control. The position requires strong communication and multitasking in a dynamic lobby setting.