Front Desk & Service Concierge

Royal Auto Group Of San Francisco; San Francisco (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K

Paid Time Off

Paid Training

Health Insurance

Bonus Incentives

Job summary

Royal Auto Group Of San Francisco is hiring a Receptionist to be the first contact for visitors and handle a multi-line phone system. This role requires excellent communication and organizational skills, along with the ability to assist clients professionally.

The successful candidate will answer calls, assist in scheduling appointments, and respond to customer inquiries, ensuring top-tier service. The position offers competitive compensation and opportunities for advancement.

Qualifications

• At least one year of experience in a call center or as a receptionist.
• Excellent interpersonal, verbal, and written communication skills are required.
• Punctuality and time-management skills are essential.

Responsibilities

• Answer a high volume of calls and assist customers.
• Schedule service appointments using CRM.
• Educate on service and product offerings.
• Respond to email inquiries professionally.
• Direct customers to product information.

Skills

Excellent interpersonal communication

Verbal communication skills

Written communication skills

Time-management skills

Ability to multi-task

Intermediate computer skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

Royal Auto Group Of San Francisco is hiring a Receptionist to be the first contact for visitors and handle a multi-line phone system. This role requires excellent communication and organizational skills, along with the ability to assist clients professionally.

The successful candidate will answer calls, assist in scheduling appointments, and respond to customer inquiries, ensuring top-tier service. The position offers competitive compensation and opportunities for advancement.