Front Desk Concierge

Kings Courtyard Inn; South Carolina; Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Free Parking Available

Competitive pay - commensurate with 경험

Résumé du poste

Kings Courtyard Inn in Charleston, SC, seeks a front desk concierge to warmly welcome guests, handle inquiries, and ensure a luxurious, seamless stay. The role may be full-time or part-time and includes weekend shifts. You will assist with reservations, check-in/out, and guest recommendations, while maintaining impeccable hospitality standards.

Candidates should be friendly, detail-oriented, and proficient with Windows computing and multi-line phone systems to support a premier guest experience.

Qualifications

• Outgoing and detail-oriented with ability to multitask in a fast-paced environment.
• Ability to work two to three 7a.m.-3p.m shifts per week, including weekends and holidays.
• Front desk/concierge experience required; luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Working knowledge of Windows computing and multi-line phone systems.

Responsabilités

• Answer all incoming phone calls and assist or redirect as needed.
• Book room reservations with precise room type descriptions and accurate quotes.
• Offer recommendations for area restaurants and attractions and secure tickets/reservations when requested.
• Perform check-in and check-out procedures with guests.
• Collaborate with housekeeping and other staff to ensure a seamless guest experience.

Connaissances

Customer service

Multitasking

Attention to detail

Excellent communication

Formation

High school diploma or equivalent

Outils

Windows

Phone system

Description du poste

Kings Courtyard Inn is seeking a full-time or part-time employee for the Front Desk Concierge position. As the first employee the guest encounters, it is the concierge's responsibility to be gracious and efficient while upholding the company's reputation for hospitality, service, and luxury. With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Kings Courtyard Inn is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of Southern hospitality.

The part-time candidate must be available for two 7am-3pm shifts, and a full time candidate must have full open availability.

Responsibilities

• Answer all incoming phone calls and assist the caller with their request or redirect the call.
• Book room reservations with accurate description of room type and correct quote of rate and included amenities.
• Assist guests with recommendations for area restaurants and attractions and secure tickets and reservations when requested.
• Perform check in and check out procedure with guests.
• Collaborate with housekeeping and other staff to provide a seamless guest experience.

Requirements

• Ideal candidate will be outgoing and friendly with a keen eye for detail and ability to multi-task in a fast-paced environment.
• Must be able to work two to three 7a.m.-3p.m shifts per week, including weekends and holidays.
• Front desk/concierge experience required - luxury boutique hotel experience preferred.
• High school diploma or equivalent required.
• Must have working knowledge of Windows computing and multi-line phone systems.

Benefits

• Free Parking Available
• Competitive pay - commensurate with experience
• Holiday pay available after 90 days; Paid Time Off available after 1 year; Full Time employees are eligible for Medical, Dental, Vision and Supplemental Insurance after 60 days.

The Charming Inns family of companies are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require assistance completing this application, please contact our Human Resources Department.